Welcome to Creative 1 Customs! By using our website and services, you agree to comply with these Terms of Use. Please read them carefully.
1. General Terms
- Eligibility: You must be at least 18 years old to use our services.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account and password.
2. Orders and Payments
- Accuracy: Ensure all information provided during the ordering process is accurate.
- Payments: All payments must be made at the time of order placement. Accepted payment methods include credit/debit cards and other payment platforms.
- Order Cancellations: Orders may be canceled within 24 hours of placement. After this time, cancellations may not be possible if production has begun.
3. Turnaround Time
Our standard turnaround time for orders is 3 to 7 business days. Delays due to unforeseen circumstances will be communicated promptly.
4. Returns and Refunds
- Custom Orders: Due to the personalized nature of our products, custom orders are non-refundable unless there is a defect in workmanship or materials.
- Claims: Defective products must be reported within 7 days of receipt for a replacement or refund.
5. Intellectual Property
All designs and content on this website are the intellectual property of Creative 1 Customs. Unauthorized reproduction or use is prohibited.
6. Limitation of Liability
Creative 1 Customs is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
7. Governing Law
These Terms of Use are governed by the laws of the State of California, without regard to its conflict of laws principles.
Contact Us
If you have questions about these Terms of Use, please contact us at:
Creative 1 Customs
Long Beach, CA
Email: info@creative1customs.com
Phone: 562-247-4075